Kepner-Tregoe Decision Analysis
Free First Consultation | 40 Years of Experience | Serving Texas & Louisiana
Use a diverse team of about 5 - 7 people to do the following
Determine the Problem to Be Solved
Variation Analysis
- Separate hard, verifiable recorded facts from assumptions, opinions, legends, or myths.
- Separate truth from untruth
- Work to a precise definition of the problem to be corrected
- Repeatedly use these questions to develop a well-defined problem:
- What?
- When?
- Where?
- Who?
- How?
- Extent: How large is it?
- Is it Growing?
Identify and Prioritize the Potential Solutions
Decision Analysis
- Identify the qualities that a possible solution must have
- Musts: A solution must have this quality or it fails
- Wants - High, Medium, and Low: These are qualities that an ideal solution should have
- The final solution(s) must satisfy all of the Must qualities and as many of the Wants as possible, especially the High Level Wants.
- Brainstorm possible solutions. Generate as many options as possible. Don't start to narrow down your choices until the end.
- Compare the possible solutions with the desired qualities. Select the most cost-effective one(s) to plan and execute.
Planning & Executing a Successful Solution
Future Results Analysis. "Gantt Charting"
- Select one of the best solutions developed during Decision Analysis.
- On a spreadsheet, flipchart, white board, or piece of paper list the steps that must be taken.
- Don't be concerned about the order yet. These can be rearranged. Treat this like wet clay that you are shaping.
- Move the early steps to the upper, left side. Put later steps to the lower, right side.
- Identify which steps need to be taken earliest.
- Brainstorm possible hurdles that may need to be overcome; identify corrective actions to keep the project on track.
- Provide for contingencies: Plan for potential disruptions like weather delays, employee absences, supplier problems, etc.
- Identify possible good outcomes for each step. Identify ways to use these to reduce costs and the project timetable.
- Take advantage of unexpected opportunities, like technology improvements or alternate suppliers.
- Take advantage of the diversity of your team. Each member probably has a different way of looking at the same thing-and their personalities are likely very different, too!
- Use the natural optimists and natural pessimists—or realists if you prefer—as you develop your schedule. This will give you the best balance, and a much more successful result.
- Keep in mind that even with the best of planning unexpected things can happen. Be prepared to change course and adapt to the changing conditions.