Kepner-Tregoe Decision Analysis

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Use a diverse team of about 5 - 7 people to do the following

Determine the Problem to Be Solved

Variation Analysis

  • Separate hard, verifiable recorded facts from assumptions, opinions, legends, or myths.
  • Separate truth from untruth
  • Work to a precise definition of the problem to be corrected
  • Repeatedly use these questions to develop a well-defined problem:
  • What?
  • When?
  • Where?
  • Who?
  • How?
  • Extent: How large is it?
  • Is it Growing?
  • A family is laying on a bed together and laughing.

Identify and Prioritize the Potential Solutions

Decision Analysis

  • Identify the qualities that a possible solution must have
  • Musts: A solution must have this quality or it fails
  • Wants - High, Medium, and Low: These are qualities that an ideal solution should have
  • The final solution(s) must satisfy all of the Must qualities and as many of the Wants as possible, especially the High Level Wants.
  • Brainstorm possible solutions. Generate as many options as possible. Don't start to narrow down your choices until the end.
  • Compare the possible solutions with the desired qualities. Select the most cost-effective one(s) to plan and execute.

Planning & Executing a Successful Solution

Future Results Analysis. "Gantt Charting"

  • Select one of the best solutions developed during Decision Analysis.
  • On a spreadsheet, flipchart, white board, or piece of paper list the steps that must be taken.
  • Don't be concerned about the order yet. These can be rearranged. Treat this like wet clay that you are shaping.
  • Move the early steps to the upper, left side. Put later steps to the lower, right side.
  • Identify which steps need to be taken earliest.
  • Brainstorm possible hurdles that may need to be overcome; identify corrective actions to keep the project on track.
  • Provide for contingencies: Plan for potential disruptions like weather delays, employee absences, supplier problems, etc. 
  • Identify possible good outcomes for each step. Identify ways to use these to reduce costs and the project timetable.
  • Take advantage of unexpected opportunities, like technology improvements or alternate suppliers.
  • Take advantage of the diversity of your team. Each member probably has a different way of looking at the same thing-and their personalities are likely very different, too!
  • Use the natural optimists and natural pessimists—or realists if you prefer—as you develop your schedule. This will give you the best balance, and a much more successful result.
  • Keep in mind that even with the best of planning unexpected things can happen. Be prepared to change course and adapt to the changing conditions.
  • A person is using a laptop computer with a project plan on the screen.